Continuous Improvement Lead

Continuous Improvement Lead Department: Member Services Location: London (Hybrid – minimum 3 days in office) Contract: Permanent, full time About the Team PPL’s Member Services team is the primary point of contact for our members, delivering a proactive, high-quality service that supports them at every stage of their journey with PPL. The team actively recruits new members, represents PPL at industry events, and responds to member enquiries, ensuring accounts are accurate and up to date so memb…