Service Delivery Analyst

Job Description Dundee, Scotland | Hybrid Working At Insights, we're looking for a Service Delivery Analyst who combines strong technical skills with exceptional customer service. You'll be part of our global IT Service Desk team, supporting colleagues around the world and ensuring incidents and requests are resolved efficiently, professionally and with a genuine commitment to helping people. What you'll do Deliver first-class IT support to colleagues globally. Take ownership of incidents and r…