Customer Support Specialist

Description We are looking for an exceptional Customer Support Specialist to join our fast-growing support department. This role will focus primarily on customer tickets (approximately 80% of time), ensuring timely, high-quality resolution of issues, while also dedicating 20% of time to supporting customer implementations and onboarding initiatives. About Record360 We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident shar…